Website & app

Privacy policy

How we collect, use and protect personal information. Original effective date: 4 August 2025. Updated for the independent website: 29 July 2026.

Website privacy

1. Information we collect

We may receive personal information when you buy a course or workbook, subscribe to email updates, contact us, download a resource, or take part in a survey or giveaway. This may include your name, email address, billing information processed by a payment provider, and feedback you choose to share.

Our hosting provider may also process limited technical logs such as IP address, browser type, requested pages and security events to deliver and protect the website.

2. How we use information

We use information to provide purchases or requested access, send updates where you have subscribed, respond to messages, maintain security and improve our website and services. We do not sell or rent personal information.

3. Service providers

Depending on what you use, data may be processed by trusted platforms including Vercel for website hosting, MailerLite for email subscriptions, Amazon for printed workbooks, Google Play for apps, and Stripe or PayPal where they process payments. Each provider operates under its own privacy terms.

4. Cookies and analytics

The independent website is designed to minimise cookies. External services you open — including MailerLite, Amazon, Google Play and social platforms — may use cookies under their own policies. If analytics or additional embedded services are introduced, this policy and any consent controls should be updated before use.

5. Legal basis and retention

We process information where necessary to provide a requested service or contract, comply with legal obligations, pursue legitimate interests such as website security, or where you have given consent, such as for marketing email. We retain information only as long as needed for the relevant purpose and applicable legal obligations.

6. Your rights

Depending on applicable UK data-protection law, you may ask for access to your information, correction, deletion, restriction, portability or objection, and may withdraw consent where processing is based on consent. Email info@happymindsociety.com. We aim to respond within one month.

7. Children

The main website is not intended for independent use by children under 13. Parents and carers should supervise young users. We do not knowingly collect personal data directly from children through this website without appropriate consent.

8. Security and international processing

We take reasonable organisational and technical steps to protect information. Some providers may process data outside the UK; where relevant, those providers are responsible for appropriate transfer safeguards.

9. Contact and complaints

Privacy questions can be sent to info@happymindsociety.com. You also have the right to raise a concern with the UK Information Commissioner’s Office.

Happy Mind Society app privacy

The main Happy Mind Society app provides mobile-friendly access to website content. The app itself is described on Google Play as collecting no personal data and sharing no data with third parties.

App security and children

The apps are wellbeing and reflection tools, not medical or crisis services. Happy Mind Society Jr resources may be suitable for families, but apps are not intended for unsupervised use by children under 13 unless a listing specifically states otherwise.

Changes

We may update this policy when services or legal requirements change. The latest version and revision date will appear on this page.